Privacy, and Data Policy

Our Privacy Policy at Ripper explains how we collect, use and protect the personal information of users, with particular reference to those accessing our services from Australia. This page describes the categories of data we handle, the purposes for processing, the security measures we employ, and the choices available to you about your information. By outlining our practices in clear terms, we aim to help you understand how your data is treated and how to exercise your rights while interacting with our services.

Types of data collected

Personal data: identifiers such as name, date of birth, email, phone number, and documents provided for identity verification. Technical data: IP address, device and browser details, operating system, and connection metadata. Transactional data: deposit and withdrawal records, payment method details, bet and play history, bonuses claimed, and account balance information. We also log support interactions and any communications you send to us.

How information is used

Primary purposes include account creation and management, bet settlement, payment processing, identity verification and fraud prevention. Operational uses cover customer support, dispute resolution, and compliance with legal and regulatory obligations. Aggregated and anonymised data may be used to analyse service performance and improve functionality. Marketing processing will only occur where you have provided consent or when otherwise permitted by law.

Data protection and security practices

Strong technical and organisational measures are applied to safeguard data. Access controls limit who can view personal information, while encryption protects data in transit and at rest. Regular security reviews and vulnerability assessments are performed, and incident response procedures are maintained to address potential breaches. Retention periods are minimised and based on operational needs and legal requirements.

Cookies and tracking technologies

Cookies and similar technologies are used to enable essential site functions, remember preferences and improve user experience. Analytical cookies help us understand usage patterns and detect performance issues. Where required by law, consent is requested for non-essential cookies, and you can manage preferences through your browser or our cookie settings interface.

User rights regarding their data

Individuals may request access to the personal information we hold about them, ask for corrections, or request deletion where applicable. Requests can be submitted through your account settings or by contacting our support team. Prior to fulfilling certain requests we may need to verify identity and consider legal or operational reasons to retain some information.

Data sharing and third parties

Information may be shared with service providers who perform payments, identity checks, analytics, hosting and customer support on our behalf. Legal and regulatory disclosures may be made to comply with court orders, anti-money laundering obligations or law enforcement requests. When engaging processors, we require contractual safeguards to protect your data.

Updates to this privacy policy

Policy changes will be published on this page and take effect from the stated revision date. Significant amendments will be communicated via account notifications or email when practical. For clarity on our governance and processing activities, Ripper Entertainment Group can be contacted through the support channels provided in your account.